The Unified Quoting Standard: Empowering Every Repair in One Platform
In 2026, the most successful Australian panel shops don’t run two separate processes for insurance and private work. They use a unified system that applies the right logic to the right job automatically.
Repair-Shop was designed to be the “Senior Estimator” for your entire business. Whether you are hitting strict NTAR/DOLLAR requirements for a major insurer or trying to close a high-margin private job on the spot, our AI-driven platform ensures your shop operates at peak efficiency.
One Platform. Dual Capability. Maximum Profit.
| Capability | For the Insurer (Compliance & Accuracy) | For the Customer (Speed & Conversion) |
| Smart Quoting Engine | NTAR & LTAR Logic: Instantly toggle between industry-standard schedules for “one-touch” assessor approval. | Real-Time & Custom Rates: Set your own shop rates to maximize margins on non-insurance work. |
| AI Damage Analysis | Technical R&R Suggestions: AI identifies panels and technical procedures to ensure no labor is missed. | Instant Photo-to-Quote: Produce a professional dollar-figure estimate before the customer leaves the driveway. |
| Digital Workflow | Assessor-Ready Formatting: Professional PDFs that look hand-written by a veteran estimator. | SMS Approvals: Send quotes directly to the customer’s phone for instant “tap-to-accept” sign-off. |
| Profit Protection | P-Page & Consumables: Automated logic for clips, blending, and sundries that insurers often overlook. | Margin Tracking: Live visibility of your gross profit on every private job before you hit send. |
| Parts Management | OEM Pricing: Accurate parts data that matches insurer-mandated sourcing. | Alternative Sourcing: Easily pivot to used or aftermarket parts to win price-sensitive private work. |
| Shop Management | Compliance Tracking: Full audit trails and history for every insurance claim. | Lead Conversion: Track walk-ins and follow-ups to ensure no private job falls through the cracks. |
Repair-Shop isn’t just a management system; it’s a central nervous system for your shop. By integrating directly with the IAG, Estimage, and Audatex ecosystems, we’ve eliminated the double-entry bottleneck.[1] From the moment you capture damage to the final parts order via Partssearch.com.au, the data flows seamlessly, ensuring your shop stays in the “fast lane” for authorities and payments.
Unified Industry-Ready Capability Table
Capability Insurer-Ready Power (IAG, Suncorp, Allianz, etc.) Operational Efficiency (The Shop Floor) Direct Ecosystem Sync IAG ORM, Estimage & Audatex: Push/pull estimate data directly.[1 ][2 ] No more manual re-keying into insurer portals.Unified Dashboard: Manage insurer claims and private work side-by-side without switching systems.Assessor Adjustments Automated Adjustment Tracking: Instantly see assessor changes. Compare your original estimate vs. the authority in real-time.Dispute Resolution: Clear digital trails of all variations and supplements to protect your bottom line.Schedules & Logic NTAR & LTAR Mastered: Built-in Australian insurer schedules ensure your hours and rates are always compliant.Real-Time Flexibility: Easily pivot to workshop-specific rates for private or fleet contracts.Parts Procurement Partssearch.com.au Integration: Broadcast parts requests to Australia’s top suppliers instantly.[3 ]Cycle Time Control: Track parts delivery live. Don’t strip a car until you know the bumper is on the truck.Damage Identification AI Photo-to-Quote: Automated identification of panels and R&R logic based on Australian repair standards.Digital Proof: High-res photo storage linked to every line item—perfect for defending supplements to assessors.Workflow Automation Direct Authorities: Faster turnarounds by meeting all technical insurer formatting requirements on the first submission.SMS Customer Approval: Close private work in seconds with mobile sign-offs and digital deposit payments.
Built for the Next Generation of Australian Smash Repairers
For the Established Shop: Modernize Your Expertise
You’ve spent decades building your reputation. Repair-Shop doesn’t replace your expertise; it protects it. By automating the tedious lookup of NTAR/LTAR codes and formatting quotes to match insurer expectations, we free up your senior staff to focus on production and quality control while the software handles the admin.
For the Growth-Focused Shop: Scale Without the Overhead
Next-gen shops are winning by being faster and more flexible. Repair-Shop allows you to scale your business without immediately hiring a $120k+ senior estimator. Our “Invisible AI” writes the technical line items for you, allowing your managers or head beaters to produce world-class, insurer-ready quotes from day one.
The “One-Touch” Approval Advantage
In 2026, profit is won or lost in the office. If a quote is rejected by an assessor or a private customer walks away because the quote took too long, that’s money off your bottom line.
Repair-Shop is the only Australian-focused platform that bridges the gap between technical insurance compliance and the modern, mobile-first consumer experience.
Ready to unify your workshop?
Stop jumping between systems. Get the software that handles every repair, every time.